Compatible Black Laser Toner Cartridge for Ricoh 400942 (Type 120) for AP400 AP410 Printers
Great Customer Service
We actually ordered this over 1 year ago. When we opened the package to install the cartridge it did not work - printed solid black sheets and there was a loose rod in the package...an obvious re-manufacture defect!
I called 4Inkjets and they did not even hassle this and immediately sent us a replacement at no charge along with a return shipping label for the bad unit. We know nothing is perfect but they handled this as well as you could expect - and I'm sure we will be back to order more! Dan
PS - the replacement worked just fine and we haven't changed our mind on remanufactured or refilled cartridges as they are much less than OEM cost.
July 1, 2013