Long Beach, CA (PRWEB via PRWebDirect) September 24, 2007-- Demonstrating year round consistency in providing superior customer satisfaction,, a division of LD Products, has met the rigid criteria set by Bizrate for outstanding customer service for its fourth consecutive year. The Platinum "Circle of Excellence" award presented to is Bizrate's highest honor and only 73 out of the 98,000 retailers surveyed have received the Platinum award this year.

Bizrate is a consumer feedback network that recognizes the very best online retailers in customer satisfaction by collecting millions of consumer reviews of stores and products each year. It distinguishes customer satisfaction by a number of criteria including ease of finding what you are looking for, selection, pricing, likelihood of repurchasing, and on-time delivery. With over 1 million customers served and 40,000 orders per month, maintaining these high standards of customer satisfaction requires a continuing effort. "Even after we won the award the first year I wanted to make sure we kept improving customer service. I looked at every satisfaction ranking to see what areas our team could improve on. The rankings are gauged not only on customer service but the whole experience from the moment you go on our site until the time you open your package and put our products in your printer. This means that every member of our team is responsible for achieving this award. From the shipping department to the call center, purchasing to marketing, I am proud to say everyone had a part in this accomplishment" says Aaron Leon, founder of is the only printer supply company to win the award four consecutive years. In appreciation to their customers, the company is offering 10% off all items (excluding OEM cartridges) and free shipping on all orders for one week, beginning September 24th through October 1st. A "One Stop Shop," the company offers a large selection of high quality inkjet cartridges, refill kits, and remanufactured inkjet and laser toner cartridges.
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