Long Beach, CA (PRWEB via
PRWebDirect)
September 24, 2007-- Demonstrating year round consistency in providing superior
customer satisfaction, 4inkjets.com, a division of LD Products, has met the
rigid criteria set by Bizrate for outstanding customer service for its fourth
consecutive year. The Platinum "Circle of Excellence" award presented to
4inkjets.com is Bizrate's highest honor and only 73 out of the 98,000 retailers
surveyed have received the Platinum award this year.
Bizrate is a consumer feedback network that recognizes the very best online
retailers in customer satisfaction by collecting millions of consumer reviews of
stores and products each year. It distinguishes customer satisfaction by a
number of criteria including ease of finding what you are looking for,
selection, pricing, likelihood of repurchasing, and on-time delivery. With over
1 million customers served and 40,000 orders per month, maintaining these high
standards of customer satisfaction requires a continuing effort. "Even after we
won the award the first year I wanted to make sure we kept improving customer
service. I looked at every satisfaction ranking to see what areas our team could
improve on. The rankings are gauged not only on customer service but the whole
experience from the moment you go on our site until the time you open your
package and put our products in your printer. This means that every member of
our team is responsible for achieving this award. From the shipping department
to the call center, purchasing to marketing, I am proud to say everyone had a
part in this accomplishment" says Aaron Leon, founder of 4inkjets.com.
4inkjets.com is the only printer supply company to win the award four
consecutive years. In appreciation to their customers, the company is offering
10% off all items (excluding OEM cartridges) and free shipping on all orders for
one week, beginning September 24th through October 1st. A "One Stop Shop," the
company offers a large selection of high quality inkjet cartridges, refill kits,
and remanufactured inkjet and laser toner cartridges.
